Dear friends,
It is with great sadness that we bid a final farewell to Helen Chang, our long time Moodle guru. Helen began working for LITS as a Help Desk assistant while a student, and moved into a full-time position to help with Moodle support as the college transitioned from Blackboard to Moodle. Helen recently moved to Virginia for family reasons earlier this year, but continued to work for us remotely as a contractor until the end of the spring semester. We wish Helen the best as she moves on to bigger and brighter things.
A single person cannot fill Helen's shoes, and we have been working to distribute Moodle support among multiple members of the Educational Technology Services team. We believe this distributed support model will make it easier to ensure continuity of service when individual team members take vacations and sick leave.
If you have a Moodle question that you would have contacted Helen about directly, please call the Help Desk or e-mail help@brynmawr.edu. The Help Desk staff will notify the entire Educational Technology Services team, and the first available person will address it.
Thank you!
Jennifer Spohrer
Director of Educational Technology Services
LITS | Bryn Mawr College